Short, step-by-step walkthroughs for getting things done in NaviaCAIR.
The whole tour, in order: get a record in, turn a pile of records into one clear picture, ask questions of it, act on the plan, and share it with the people who help. New to NaviaCAIR? Start at the top and work down.
Getting records into NaviaCAIR from somewhere else — connecting a provider's patient portal so they come across on their own, what to do when the connection won't hold, who else gets to see what once the records are in, and keeping the medication list matching what you actually take.
Getting in, and the housekeeping around it — creating an account and getting it approved, choosing between a patient and a caregiver account, resetting a password you've forgotten, and telling a real message from us apart from one that only looks like it.
For anyone helping someone else manage their care. These guides start from the same place: the patient decides what to share, and with whom. Accepting an invitation, the workspace tour, and how to ask someone for access when nobody has invited you.
Open the sectionSomething not working? Troubleshooting lists the problems people actually hit — sign-in trouble, invitation links that won’t open, portals that won’t connect — and points each one at the guide that deals with it.