You're the one keeping track of the appointments, reading the records, and passing every update along — to a sister two time zones away, a dad who wants the short version, a brother who can drive on Tuesday. NaviaCAIR keeps all of them caught up, so it doesn't have to be you.
An endocrinology note lands in Mom's record at 2:14. This is what happens next, for her and for the four people helping her.
Illustrative example — names and details are fictional.
Each summary links back to the page it came from, so anyone in the family can check it for themselves.
Asking Mike to take the June 2 visit doesn't make it his until he accepts, and everyone can see who has it.
The email only says there's an update in Mom's record; what it is stays inside NaviaCAIR.
"We thought we were doing everything right."
NaviaCAIR grew out of caring for a family member through cancer — medical information scattered across portals and PDFs, dense language, and never enough time to process it before the next appointment. That experience became the first Care Story. The rest of the family, trying to keep up from a distance, became the reason it's shared.
say asking the right questions is the hardest part of a visit.
"I'm managing my mom's care and my own — and it never really stops." — Family Caregiver
Most care is shared, and NaviaCAIR is built that way: everyone who helps gets their own login, and a few quiet ways to stay coordinated that don't depend on you forwarding everything.
It's a thread for the people doing the caring — separate from the AI, and separate from the doctors. You can link a message to the appointment or task it's about, so the context is right there instead of somewhere in a text chain.
You can ask someone to cover an appointment or a follow-up, and it only becomes theirs when they accept. Everyone can see who has it, so nothing falls between two people who each assumed the other did.
When you come back, there's a short summary of what was added, what was decided, and who is handling what — so you don't have to scroll back through everything or ask someone to fill you in.
A reminder like “bring the medication list” can go on the appointment itself instead of in a text that scrolls away, and every note shows who wrote it.
The patient picks the level for each person, and can change or revoke it at any time. Access is per record — sharing Mom's tells no one anything about Dad's.
want clear, plain-language after-visit summaries to share with family and providers.
want suggested follow-up questions to bring to every appointment.
are comfortable with AI supporting the people they care for, when used responsibly.
demo.naviacair.com
Open a sample case and watch a set of records become a Care Story.